If your refund request has been granted, you'll be refunded to the payment method that was originally charged for the purchase. We reserve the right to refuse a refund request if your purchase was made more than 30 days before your first request for help, or if we reasonably believe or suspect that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product. We may also request further evidence of the issue reported in form of screenshots or error logs and we may suggest alternative ways to resolve your problem. If your purchased software has been successfully activated, you will be asked to provide a valid reason for a refund request. We'll reply to you within 24 hours, or the next working day to try and resolve any issues you may have with the software. Should you have a problem with a product purchased on our store, please contact our support team for assistance. Details of which features are included in the free trial versions of the software are available on the product download pages. We highly recommend that you download and install the free trials of our software, so you can determine if the software meets your needs before deciding to purchase. Alternatively, you can choose to download our apps from the Mac app store as below.All our products come with a 30 Day refund guarantee. Opening the app will complete the installation.Ģ. Now, once you download your program from us, you will be greeted by a popup asking you to confirm whether you would like to open the app.
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